Microsoft 365

Managed IT Services

  • A Managed IT Service Provider proactively manages and supports your technology environment. Rather than only fixing issues when they occur, an MSP helps monitor systems, maintain security, provide user support and improve business productivity.

  • Our managed services can include:

    • IT Helpdesk Support

    • Device Monitoring and Management

    • Microsoft 365 Management

    • Cyber Security Protection

    • Security Updates & Patching

    • Backup Monitoring & Reporting

    • Network Monitoring & Management

    • Technology Planning & Advice

    • AI Security & Governance Guidance

  • Yes. We provide both remote and onsite support Australia wide. Many issues can be resolved remotely, allowing for faster response times and reduced disruption.

  • Yes. We support businesses throughout Australia using secure remote management and support tools.

  • Our support team is based in Australia. When you contact Not Just IT, you'll work directly with local certified technicians who understand Australian businesses, systems and operating requirements.

 

Cyber Security

  • Small businesses are frequently targeted by cyber criminals because they often have fewer security controls in place. Effective cyber security reduces the risk of data breaches, ransomware and business disruption.

  • Our cyber security services may include:

    • Microsoft Defender

    • ThreatLocker Application Control

    • Multi-Factor Authentication (MFA)

    • Email Security

    • Security Awareness Training

    • Security Reviews

    • Device Compliance Monitoring

  • Yes. MFA is one of the most effective ways to reduce the risk of unauthorised account access.

  • ThreatLocker is an application control and security platform that helps prevent unauthorised software from running within your environment.

  • Yes. We help businesses deploy, manage, secure and optimise Microsoft 365 environments.

  • For many small businesses, Microsoft 365 Business Premium provides a strong balance of productivity, security and device management features. The right license depends on your specific requirements.

  • Microsoft provides data retention capabilities but is not designed as a complete backup solution. Many businesses choose a dedicated backup solution to protect critical emails, files and collaboration data.

  • Yes. We assist with migrations from on-premises servers, Google Workspace, hosted email platforms and other environments.

  • Yes. We can assist with Teams configuration, security, phone integration, collaboration settings and user adoption.

 

Backup & Disaster Recovery

  • Backups help protect critical business data from accidental deletion, hardware failure, cyber attacks and other unexpected events.

  • Backup requirements vary between businesses. Critical systems often require frequent backups to minimise potential data loss.

  • Backups should be monitored, tested and reviewed regularly to ensure successful recovery when needed.

  • Yes. We assist businesses with dedicated Microsoft 365 backup solutions to help protect email, OneDrive, SharePoint and Teams data.